Job Description

Build guest and team member positive relations. Participates in departmental and company meetings. Ensure consistent high-quality service to all our team members and guests. Perform a friendly, professional, and timely check in and checkout processes for arrivals and departures. Assigns guest accommodations in accordance with procedures and SOPs. Build guest and team member positive relations. Participates in departmental and company meetings. Ensure consistent high-quality service to all our team members and guests. Perform a friendly, professional, and timely check in and checkout processes for arrivals and departures. Assigns guest accommodations in accordance with procedures and SOPs. Create and update guest reservations upon request based on hotel availability. Follows room availability and reports any issues to supervisor. Handles assigned bank in accordance to established internal controls and performs accurate account postings to guest folios. Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the front desk's daily operation. Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner. Able to articulate all amenity offerings of the hotel including catering, rooms, packages, and F&B outlets. Create and update guest reservations upon request based on hotel availability. Follows room availability and reports any issues to supervisor. Handles assigned bank in accordance to established internal controls and performs accurate account postings to guest folios. Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the front desk's daily operation. Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner. Responsibilities Build guest and team member positive relations. Participates in departmental and company meetings. Ensure consistent high-quality service to all our team members and guests. Perform a friendly, professional, and timely check in and checkout processes for arrivals and departures. Assigns guest accommodations in accordance with procedures and SOPs. Build guest and team member positive relations. Participates in departmental and company meetings. Ensure consistent high-quality service to all our team members and guests. Perform a friendly, professional, and timely check in and checkout processes for arrivals and departures. Assigns guest accommodations in accordance with procedures and SOPs. Create and update guest reservations upon request based on hotel availability. Follows room availability and reports any issues to supervisor. Handles assigned bank in accordance to established internal controls and performs accurate account postings to guest folios. Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the front desk's daily operation. Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner. Able to articulate all amenity offerings of the hotel including catering, rooms, packages, and F&B outlets. Create and update guest reservations upon request based on hotel availability. Follows room availability and reports any issues to supervisor. Handles assigned bank in accordance to established internal controls and performs accurate account postings to guest folios. Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the front desk's daily operation. Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner. Qualifications High school diploma or equivalent required. Experience with hotel operating systems preferred. Previous experience with computers is preferred. Hotel Experience preferred. Work Environment & Physical Demands The hospitality industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates Occasional: standing, walking, lifting up to 30 pounds Frequent: sitting, kneeling, reaching, pulling, pushing, and with repetitive movement of fingers, legs, arms, and hands Speech and Vision abilities are required. Target Salary Rate: $17.00 per hour About About Bally's We're Bally's, and we've always been born to entertain. Since the Ballyverse began way back in 1932, we've been creating engaging experiences everywhere, in a way that's accessible for everyone. Across Casinos & Resorts, Interactive, and Corporate, from the gaming floor to peoples' phones, we bring the thrill wherever our customers want to play. But none of it would be possible without our people. Our team of 11,500 diverse minds who love what they do, celebrate each other's wins, and find fun in creating moments that matter. Whether you're energized by guest connection, technical innovation, or both, there's a place for you at Bally's. #J-18808-Ljbffr

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